Organisational development

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Often one of a company’s most expensive assets is its human capital, the human resources of the organisation. The management of human resources focuses on: Recruitment and selection of employees who can succeed at their jobs and who will stay with the organisation, and making sure that employees’ abilities are optimally nurtured and developed so that the company can receive an optimal return on the investment made in these employees.

Recruitment and selection: This is particularly challenging in a global organisation where one of the biggest challenges will be finding, retaining and developing a superior global workforce. ITAP knows how to identify the “success factors” of a position which is a key to identification of superior candidates. Successful companies know what the jobs entail and seek to hire those candidates who can be more successful/effective with the lowest amount of support. Well written job descriptions, and competency models that clearly delineate success behaviours make for effective selection and hiring.

Understanding cultural differences in the recruitment process, the selection of candidates and what motivates employees in various cultures is crucial to the success of global organisations. Targeted interview techniques in addition to ITAP can support your selection process. You can use Behaviour Event Interviewing (BEI) or Targeted Interview (TI) techniques. While not difficult to learn, they are far more effective at identifying exactly what capabilities particular candidates could bring to an organisation. This is particularly important when recruiting and selecting across cultures. Assimilating new employees in this competitive environment for attracting good global talent, companies need to pay particular attention to the perception of the company on the part of candidates and new hires. A well thought out and extensive assimilation process often makes new employees more likely to stay. This process should start before the offer is made, and many companies have assimilation plans for at least the initial six months on the job. This is especially important in group and relationship cultures as it helps the new employees feel welcomed into the group and gives them time and structure to establish relationships that will be important to the employee as well as anchor their loyalty to the company. ITAP can support your development of an effective on boarding or assimilation process.Developing your employees: Helping your employees recognise that they work in a multi-cultural environment or a global environment is an official reminder that there is an expectation that they will attend to cultural differences. ITAP’s extensive experience in workforce development can focus on this need.

AHLA HUREEN AFZAL

Lahore