Most of the mobile retailers are involved in malpractice of less balance recharging. Why do PTA and mobile companies not take necessary steps for its awareness among the users or for eradication of this menace?
For instance, if a customers pays Rs 30, their number may be recharged with Rs 28 rather than Rs 30. This matter has been discussed with mobile companies’ customer services desk, but in vain.
PROF SHERAZ ANAYAT
Jhelum
