Delayed Haj flights

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Delayed Haj flights have multiplied miseries of friend and families who arrive at airport to receive their near and dear ones coming from Saudi Arabia after performing Haj. PIA has broken all previous records of delaying Haj flights. The normal delay is 9-10 hours that may extend to further 4-5 hours.
Unfortunately, people coming from far flung areas with no boarding and lodging facilities in Islamabad face multiple problems during night stay and have to pay double the price for eatables in the airport area. Onus of bearing extra charges should have been on PIA for providing below average service. Airport premises are jam-packed leaving no space to know about flight arrivals.
Checks by police during entering the airport is also a nuisance. The attitude of airport staff is discourteous and most of the times insulting. Limited parking space adds to the trouble of motorists who find no place to park their motors. Some heads must roll for this negligent disservice to pilgrims.
IFTIKHAR S MIRZA
Islamabad