Sui Northern Gas Pipelines (SNGPL) Managing Director Arif Hameed took serious notice of the negligence of the SNGPL staff in addressing the grievances of the consumers, official sources said on Sunday.
“The MD directed all field GMs to conduct surprise visits to various offices of sub-regions to monitor the performance of the officers and staff and see whether they are providing the best available services to consumers which he added, are the backbone of the company,” he said. MD Arif Hameed directed SNGPL Lahore GM Suhail Gulzar and the heads of the sub regions, including chief engineers, distribution engineers, accounts officers, deputy chief administrative officer and heads of billing sections to address the complaints of the public on top priority otherwise strict action would be taken irrespective of their designation.
The MD issued these directions when it was brought to his notice that the staff at SNGPL sub-region at Harbanspura failed to address the genuine grievances of the consumers and no staff is co-operating with them for getting their problems solved.
i have discnnected 70 commercial connections in karak . 50 of which were reported in police stations by lodging the fir. these includes bakeries hotels pop corns fast food corners and many others commercial ponits where gas was used illegaly .16 km pipleline was recovered from the illegal connections at diffrent villages.5 persons were who were using illegal gas were arrested in dc karak 3 mpo cases. i recieved appreciatin letter frm sgmd sngpl . please issue me a special increment(s) and promotion for this act of punctuality. i will do my best to continue this.
these are my personal efforts for the benefit of the company.
you can read the daily papers mashriq express and dastak etc .
raza khan sn 9154_3 gda (Recrods) (cs) CSC KARAK 0927 210404 cell # 03339632717. if any thing fund to be wrng i can face any kind of inquiry.
Hard to believe.
I have repeatedly lodged complaints against a news paper office located in PHA apartments sector G-7/1, block 9, flat no.2 in Islamabad who run there generator on gas to SNGPL 1199 helpline but to no avail.
you can contact me on 0333-5159032
included in 5 culprits 3 mpo 1 was the peson who damaged the main D.I.KHAN 12 inch diameter high pressure line at noshapa gas feild.
i want to bring to your notice that despite repeated requests courier hired by islamabad billing department does not deliver bills in time.he always provide the bill in the evening preceeding due date.FOR THE CURRENT MONTH I HAVE NOT RECEIVED. THE BILL TILL TODAYie 28th march. i have brought this problem to the notice of billing department but of no avail. hope after bringing it uor notice something will be done .i live in naval anchorage islamabad thanks. lt col safdar ali khan
I
OR YOUR KIND INFORMATION THAT we face severe problem of complete shut down gas supply during everyday since last two month.gas shut down of our area full day.we face problem to make meal and other things
or consumer numers are
1-75850758147
2-26493010008
3-64893010005
4-10593010001
during said days gas supply totaly shut down of our whole area our area name is Satyana road jhalkhanuwana muhallah jillani pura faisal abad our gas are residntial connection .
we cmplaint on 1199 and 041-9210043 several time but in vain.
you are hereby requested to please raise our problems to the higher authority to solve this problem.
SHAH NAWAZ
CELL NO=0321-6533997
Dear Sir,
Sui nothren has send us a bill of Rs:29510.45 against old id#40212268805 bill id#086422495137, where as previously we are recieveing the gas bill 4700 to 5000 just making 8 to 9 cups of tea or two times meal for gaurds.
they just send us that your metre is steaky and we are sending you average bill,
Dear sir,if metre is wrong then why not changed it ,also inform us and give solution,
Dear sir,still not change our metre,this is the performance of sui nothren.
pls help us out and send us bill as per usage.
Thanks
ijaz ahmad
0333 4388012
dear sir aslam-o-alakum
I am nadeem ali from kasur muhalla out side kot haleem khan near darbar shahdara, sir sui sothern gas office has take gaspipe line in our street last two years ago but not connected with main pipe line, many times all streets fellows visted near office but not take any action against our complain.
Plz sir take a action and connect our street pipeline with main pipeline. I hope after bringing it our notice will be done.
Nadeem ali from kasur outside kot haleem khan near darbar shahdara.
03216572809
03006572809
My name is Muhammad Hassan and I have complain to Faisal Abad Office regarding my Consumer No. 34093010006, My Gas Meter was theft and I got it after Depositing Rs. 8412/ and lodging complaint to Police FIR, and now in problem that my above Gas Meter is not in use and my house is closed and empty, and I m getting monthly wrong bill, I have been many time to Billing Section to Mr. Younas to rectify the correct bill and they have not bother to take correct reading and send me the proper bill . it is happening from last November 2012 to till date.
Muhammad Hassan
0300 9654809
Thats are only just news reports all staff is usually neglect consumers and they work with money
1st of all department should create its own help line there complaints against department officers should be registerd
then will be show the reality
Sir, I hereby informed all my respectable commander of SNGPL regarding a issue of new connection for that i entered my documents at Nowshera Main Office vide 6159448551-0 dated 01 March,2012, but sorry to say yet to date no one yet visited to survey of my home neither listning to my request after almost two years.
It is therefore, very humbly requested to kindly look into the matter and instruct the concerned to please provide me the facility, as I now residing with my children for their education purpose at Hafiz abad Derai Korona Risalpur Cantt.
I will always pray for your prosperity and long life sir,
thanks.
My cell No is:- 0343-9139963
i applied for new gas connection on 10.08.2012 uner APPLICATION NO. 3497638395 and i visited on July 2013 to Gas Office Abbottabad they confirm that my connection number comes from Islamabad, they took rcpt from me and said within a week your servery wl be done, i waited and after 2 weeks i went them again they said one of our person Named Mr. Iftikhar will come for survery, so he came 15/11/2013 for survey, while till date i have not rcvd any demand note, although i called many times to concerned peoples, think either they are buzy or wants me to give something to them but i never wl pay any single rupee for my jenuine connection, hence, pls take action and infm me soonest with thnx
FOR YOUR KIND INFORMATION THAT we face severe problem of complete shut down gas supply during everyday since last two weeks.gas shut down of our area full day.we face problem to make meal and other things
or consumer numers are
1-75850758147
2-26493010008
3-64893010005
4-10593010001
during said days gas supply totaly shut down of our whole area our area name is Satyana road jhalkhanuwana muhallah jillani pura faisal abad our gas are residntial connection .
we cmplaint on 1199 and 041-9210043 several time but in vain.
you are hereby requested to please raise our problems to the higher authority to solve this problem.
SHAH NAWAZ
CELL NO=0321-6533997
We are facing severe load shedding at neelam block allama iqbal town. Please resolve problem
respectable md of sui nothern gas,
i rehana anwer khan who send you the above request and if you would like to confirm after the resolve my gas problem you can asked ar contact on this no(03004797040/03004797030)04237567040.
with regards,
rehana anwer khan
M.D.SUI NOTHERN,mr.arif hameed,
may i know the status of my complaints about no gas from last 6 days in new mozang lahore.complaint 1st(0730375792)2nd(4940368230)
with regards,
rehana anwer w/o late mr muhammad anwer khan(senior surveyor executive of sngpl)
contact no:03004797040/03004797030/04237567040
respectabable M.D. SNGPL, 7th jan,2014
we are unable to know the status of our complaint no (0730375792)dated:4 jan,2014 complaint no(4940368230)dated:5 jan,2014complaint no(5018251943)dated6 jan,2014 till today that why the supply of gas is still stop till today dated 7 jan,2014.without any intimation /information.
may i know the reason of no gas in new mozang area please.
if u will resolve our problem we are really appreciated your self on the behalf of the supply the gas for the domestic consumers.and if u are unable to resolve or you are also do not known about the problem of domestic problem so please just inform or highlight the reason of this negligiency.yours prompt reply will be highly appreciated .
with regards,
rehana anwer khan widow of senior surveyor of sngpl project office
contact no.03004797030/03004797040/04237567040
respectabable M.D. SNGPL, 8th jan,2014
we are unable to know the status of our complaint no (0730375792)dated:4 jan,2014 complaint no(4940368230)dated:5 jan,2014complaint no(5018251943)dated6 jan,2014 till today that why the supply of gas is still stop till today dated 7 jan,2014.without any intimation /information.
may i know the reason of no gas in new mozang area please.
if u will resolve our problem we are really appreciated your self on the behalf of the supply the gas for the domestic consumers.and if u are unable to resolve or you are also do not known about the problem of domestic problem so please just inform or highlight the reason of this negligiency.yours prompt reply will be highly appreciated .
with regards,
rehana anwer khan widow of senior surveyor of sngpl project office
contact no.03004797030/03004797040/04237567040
Monday, 14 Jan 2013 8:03 am | Comments (15)
LAHORE –
Sui Northern Gas Pipelines (SNGPL) Managing Director Arif Hameed took serious notice of the negligence of the SNGPL staff in addressing the grievances of the consumers, official sources said on Sunday.
“The MD directed all field GMs to conduct surprise visits to various offices of sub-regions to monitor the performance of the officers and staff and see whether they are providing the best available services to consumers which he added, are the backbone of the company,” he said. MD Arif Hameed directed SNGPL Lahore GM Suhail Gulzar and the heads of the sub regions, including chief engineers, distribution engineers, accounts officers, deputy chief administrative officer and heads of billing sections to address the complaints of the public on top priority otherwise strict action would be taken irrespective of their designation.
The MD issued these directions when it was brought to his notice that the staff at SNGPL sub-region at Harbanspura failed to address the genuine grievances of the consumers and no staff is co-operating with them for getting their problems solved.
respectabable M.D. SNGPL, 8th jan,2014
we are unable to know the status of our complaint no (0730375792)dated:4 jan,2014 complaint no(4940368230)dated:5 jan,2014complaint no(5018251943)dated6 jan,2014 till today that why the supply of gas is still stop till today dated 8 jan,2014.without any intimation /information.
may i know the reason of no gas in new mozang area please.
if u will resolve our problem we are really appreciated your self on the behalf of the supply the gas for the domestic consumers.and if u are unable to resolve or you are also do not known about the problem of domestic problem so please just inform or highlight the reason of this negligiency.yours prompt reply will be highly appreciated .
with regards,
rehana anwer khan widow of senior surveyor of sngpl project office
contact no.03004797030/03004797040/04237567040
Monday, 14 Jan 2013 8:03 am | Comments (15)
LAHORE –
Sui Northern Gas Pipelines (SNGPL) Managing Director Arif Hameed took serious notice of the negligence of the SNGPL staff in addressing the grievances of the consumers, official sources said on Sunday.
“The MD directed all field GMs to conduct surprise visits to various offices of sub-regions to monitor the performance of the officers and staff and see whether they are providing the best available services to consumers which he added, are the backbone of the company,” he said. MD Arif Hameed directed SNGPL Lahore GM Suhail Gulzar and the heads of the sub regions, including chief engineers, distribution engineers, accounts officers, deputy chief administrative officer and heads of billing sections to address the complaints of the public on top priority otherwise strict action would be taken irrespective of their designation.
The MD issued these directions when it was brought to his notice that the staff at SNGPL sub-region at Harbanspura failed to address the genuine grievances of the consumers and no staff is co-operating with them for getting their problems solved.
RESPECTED SIR
WE REQUEST YOUR OFFICE AGAIN AND AGAIN BUT NO RESPONSE
SIR PLEASE SOLVE OUR PROBLEM
we complain 1199 again and again but in vain
my complaint numbers are 2342744354 , 7324558598
FOR YOUR KIND INFORMATION THAT we face severe problem of complete shut down gas supply during everyday since last two weeks.gas shut down of our area full day.we face problem to make meal and other things
or consumer numers are
1-75850758147
2-26493010008
3-64893010005
4-10593010001
during said days gas supply totaly shut down of our whole area our area name is Satyana road jhalkhanuwana muhallah jillani pura faisal abad our gas are residntial connection .
we cmplaint on 1199 and 041-9210043 several time but in vain.
you are hereby requested to please raise our problems to the higher authority to solve this problem.
SHAH NAWAZ
CELL NO=0321-6533997
Report
Sir,
i am waiting for my commercial meter for more then 8 month still they are not paying any attention can you solve this problem my address is 230 4D2 GREEN TOWN LAHORE my number is 0335-4672248 they have put gas line 8 month before still unable to get the meter,
dear sir
our meter, is disconnect few day because we r not pay last three month bill just current bill is pay 10 03 2014 my request is my meter is again start and plezz not over charges sorry to say next time our responsibility pay the bill due date my consumer no is 28495710007 and my address is Chand H Shahzad St Bund Rd Jafria Cly H Shahzad St thanks
Sir,
I am akbar my gas connection papers are attach but Mr. Shahid of Kahan take me Rs. 8000/- bribe for connection my all documents are complete he adjust miter at my home at Shalimar Town, Kahna Nau, Lahore only for 20 days and send another man his name waheed. Mr. waheed cut my miter and take me Rs. 400/- without any objection. Sir, i am very poor please take action against both persons i affidavit to ALLAH all information are tru.
yours obedientely
Akbar Ali Shalimar Town, Umar Block, kahna Nau, Lahore My cell no. is. 0300/4056024 and Mr. Shahid Cell No. is 0300/4365415
AOA:- KIA HAY KOI JO MUJ GHAREEB KI KAHANI SUNAY AUR MAIRI MADAD KARAY .. MAIRA NAME…ASGHAR ALI COMMERCIAL METER CONSUMER NO. 28285230000 … GHALAT BILL MARAY PER DALA GIA … MUQABLAY KI SAKAT NAHEEN THI … GHALAT BILL BI JAMA KARA DIA … LAKIN 28-12-2011 SAY AB TAK METER NAHEEN LAGA KAR DIA GIYAA … MAIRA MOBILE NO.03115469454 HAY .. MARI CHOTI SI MATHAIEY KI DUKAAN HAY MAIRA BOHOT NUKSAAN HO RAHA HAIY…
lodhran city me gas ke problem chel rehe hai rehman pura street no 03 me 5 Pm ko gas bend ker deya jata hai jo rat to 10 Pm per chelta hai
Dear sir,I want to lodge complaint against leakage of precious gas just from regulator .my consumer number is 28594600000 & 84128030008 .plz do the need full to save the precious thing
TO
THE MANAGING DIRECTOR
SNGPL LAHORE
SUBJECT PUBLISH A PUBLIC NOTICE
============================
REFERENCE A HUMBLE REQUEST WHICH APPEARED IN DAILY PAKISTAN OBSERVER DATED 15-10-2014
———————————————————————————————————————————
R/Sir,
YOU ARE REQUESTED TO PLEASE GET PUBLISHED THE FOLLOWING PUBLIC NOTICE ON BEHALF OF YOUR SNGPL DEPARTMENT
==============================================================================================
PUBLIC NOTICE
=============
ALL THE WORKING MEMBERS OF LOCAL ADMINISTRATION COMMITTEE OF ALL DISTRICTS OF PUNAB IS HEREBY STRICTLY WARNED NOT TO BIND BARBED WIRES WITH THE SUI GAS PIPELINES OF DOMESTIC CONNECTIONS OTHERWISE IN CASE OF BREAKING OF ANY SUI GAS PIPE LINES BY PASSING OF VEHICLES OVER BARBED WIRES AND BURNING OF HOUSE WITH FIRE, THE LOCAL ADMINISTERATION WILL BE RESPONSIBLE .THIS NOTICE IS HEREBY ISSUED IN THE BEST INTEREST OF SNGPL MANAGEMENT OF SNGPL FOR THE SAFETY OF HUMAN LIFE AND THEIR PROPERTIES
DURING MOHARREM PROCESSIONS.
MANAGING DIRECTOR SNGPL DEPARTMENT LAHORE
—————————————————————————————————————————————————————————
R/Sir,
I HOPE THAT YOU WILL ACCEDE MY THIS REQUEST FOR A GOOD NOBLE CAUSE
THANKING YOU
YOURS SINCERELY
RAJA GHAZANFAR ALI KHAN ADOWALIYA
MA POLITICAL SCIENCE
PRESS ESSAY WRITER
H-5, ST-10, IQBAL TOWN, RWP
Date 15-10-2014
dear sir i want to lodge a complaint against the stopage of supply of gas may b its regulator fault i have complained on line several times last 7 8 days kintdly get notice of that. my neighbour hood have supply. pls redressel my complaint my consumer no. is as detailed.
khurram zaheer bajwa s/o muhammad sabir sabir bajwa block D nr darbar nr Hamza G/Store jalil Town chanda qila Gujranwala
old consumer No. 50360050405
bill ID . 545531598716
complaint No s are as such
9816869383
9816758226
9816387157
HELLO IDIOT OPERATOR,
You are not posting my complaint. It is my BUD DUHA THAT ALLAH MAY REVEAL SEVERE AAZAB UPON YOU AND YOU WILL BE DIED WITHIN SIX MONTHS BY MY BUD DUHA., PLEASE MY GAS UPTO TODAY EVENING.
LOCAL NEWS FOR CITY DESK PAGE
==============================
HEADING,
NO GAS SUPPLY IN IQBAL TOWN RAWALPINDI SINCE THURSDAY LAST
============ =========================================
TEXT OF NEWS,
The resisidents of IQBAL TOWN Rawalpindi have reported that there is no gas supply in Iqbal Town since THURSDAY last. The Gas Pressure is so low that even one cup of tea can not be prepared. One 75 years old aged citizen of Iqbal Town RAJA GHAZANFAR ALI KHAN ADOWALIYA has told this newspaper that it is become a repeated bad routine of Most Corrupted and cruel officer of SNGPL to tease SNGPL consumers by closing the either gas supply completely or also keeping the low gas pressure for many many days from time to time whenever they like in order to give severe mental worries to their SNGPL Consumers .He has also mentioned that there is sitting one clerk on Phone 1199. If any consumer desire to phone to any responsible officer of SNGPL, then it is impossible because the officers of SNGPL have concealed their Phone Nos in their websites. Raja Ghazanfar Ali Khan has requested to Prime Minister of Pakistan to kindly terminate the service of both corrupted and cruel officers of SNGPL ie Managing Director Lahore and General Manager Islamabad in the best interest of Pakistan because both officers are defaming the well reputation of most popular muslim league government of Pakistan. Raja Ghazanfar Ali Khan also advised to Prime Minister of Pakistan to post most intelligent, honest and highly educated officers of GOOD BLOODED FAMILIES in SNGPL and others Government Departments for the improving of working efficiency of all government Departments .
===========================================
News reported by,
RAJA GHAZANFAR ALI KHAN ADOWALIYA
IQBAL TOWN, RAWALPINDI-46300
EMAIL, [email protected]
Date 14-12-2014
==========================================
A O A SIR ! I HAVE REGISTERED MY COMPLAIN NO 442859129 WELL IN TIME REGARDING OVER BILLING AGAINST CONSUMER NO 79823230002 ,BUT NO ACTION HAS BEEN TAKEN ON IT , IT IS HUMBLE REQUEST PLEASE INSTRUCT YOUR CONCERNED STAFF TAKE IT A SERIOUS ISSUE BECAUSE THIS BILL OF MONTH JAN 2015 AMOUNT IS 12730/RUPEES I THINK IT IS NOT POSSIBLE THAT A SMALL FAMILY CAN USE THAT MUCH GAS ,BECAUSE IN PREVIOUS THERE IS NO BILL WHICH CAN BE PRESENTED THAT MUCH AMOUNT HAS BEEN HAS BEEN DEPOSITED .PLEASE TAKE PROMPT ACTION ON THIS IT WILL BE A GRATE FAVOURE ON MY FAMILY,THANKS WAITING FOR REPLY.
I am Aftab from Islamabad.Dear Sir, I am complaint against sales Deptt. Islamabad.I have applied for Gas Connection to SNGPL, Islamabad on 11.11.2009. But the sui Northern Gas Piple Line has Showed from survey map the the same is not feasible as 75 meters 2"0 inch extra Pipline is required to provide connection to me. It is therefore, requested that approval for 75 meter Pipline on Village Sohan St. East No.1 Sohan Distt Islamabad may be accorded from the M.N.A Quota. Dr. Tariq Fazal Ch. N.A 49, Islamabad. Consumer Number is 4478280000,8103568611. please issue order to G.M. Islamabad Gas. Aftabzaman. 03340502790 iSLAMABAD.
Would anybody like to take notice of under ground gas leakage complaints.
Pls check my Consumer iD that how many complains i have registered for this since Oct 2014 but still nobody is rectifying this.
Massive underground gas leakage is going on but nobody taking it seriously.
Consumer ID0-54202620008…..Nadeem Shaheed Road Lahore.
Respected Sir,
I want to inform that last four week my family very tired to suffer life due to Gas Shortage, I register three four complaint your company but no person response to solve my problem, Our all area use daily Gas but my home still Gas Shortage,
Request to you solve my problem.
My Name : Muhammad Farooq, Consumer No: 29543720006 , Bill Name: Hamid Hussain, H No 5, ST No 7 Mustafabad Dharampura Lahore
Respectable M.D. SNGPL
I am paying regularly bill of gas meter consumer No.50184584782 but against its came some persons from SNGPL department and take out our gas meter and told us that meter is fake. how can possible that meter is fake which provided by SNGPL department and i am paying gas bill against this meter.
please resolve my problem as soon as possible because i am not present in home and my wife, three little child in tension due to unavailable of gas
thanks and best regards
Muhammad Jamil
AOA
Dear Sir,
main ne 3 -4 days se complaint karwai ha k hamari gas band ho ha line main pani chaly jane ki waja se.
Sui gas walon se koi bhi complaint pe abhi tak nai aya complaint Number 026173.
Pls. aap se request ha k hamari complaint pe amal daramad kia ha aur hamara gas ka masla hal kia jay
Azhar Mehmood Qadafi colony number 2 street number 2 rahim yar khan
0313 5029009, 0301 7647642.
me na sept 2016 me urget fees ada ki thi 6 month ka bad bhi sui gas connection nahi laga please help me. my id No.0639597861 my telephone number 03219011924 my nic number 173016629973-9
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