Public transport vehicles are violating their designated routes in the twin cities of Islamabad and Rawalpindi.
The commuters of the twin cities complained of problems because of non-completion of routes by the public transport.
The commuters who travelled daily between the twin cities were facing problems due to non-compliance of route number 1, 1C, 3, 111, 121, 24, 21 and 127 by the public transporters.
The commuters complained that the transporters violated routes to mint extra money from passengers, forcing them to pay double the fare for an incomplete route.
The commuters demanded that there should be an effective mechanism to ensure route completion by the transporters and grievances of the commuters should be addressed.
The commuters said that the authorities concerned should take stern action against the transporters involved in route violations. “I got on a wagon of route number 3 from Sadiqabad stop. After boarding the vehicle, the conductor told me that they would only go as far as Faidazabad,” a commuter at Faizabad bus stop complained.
However, the same vehicle departed for Islamabad after charging double fares from passengers, he alleged. An official of Islamabad Traffic Police (ITP) said that a help-line had been established to address the grievances of the commuters. He said that the commuters could register their complaints in case of route violation or overcharging by transporters.
He said that the commuters could complain to the on-duty traffic wardens observing duties on the main roads of the city.
