The new HITIT reservation system introduced by the Pakistan international Airlines (PIA) has led to a decline in sales, a local media outlet reported on Saturday.
PIA Chairman Muhammad Saqib Aziz also had to undergo a difficult questioning process from the Aviation Committee of the Senate over the matter, the chairman said in a letter written to CEO and Chairperson HITIT Computer Services Noor Gukman.
Aziz also directed Gukman to resolve the matter on the “highest priority”.
