National Accountability Bureau (NAB) has introduced Citizen Friendly NAB (CFN) initiative to reach out complainants and cater their complaints about corrupt and assure better interaction with citizens.
NAB Chairman Qamar Zaman Chaudhry Friday chaired a meeting here and said in line with his vision the existing Monitoring and Evaluation System (MES) would generate a complaint registration acknowledgement system to share information with complainant and Unique Identification Number (UIN).
This automated complaint registration system would facilitate complaint registration date at NAB and to track the latest progress of complaint by providing a MES generated Unique Identification Number (UIN).
The UIN can be referred to NAB Headquarter and NAB regional offices as a case number to know the latest status of the complaint.
NAB is a complaint driven organization, the main purpose of “Citizen Friendly NAB” initiative will not only help the complainants to track down the latest status of their complaints submitted to NAB in effective manner but will also enable NAB to be more transparent and responsive in term of interaction with complainants and tracking the complaint progress by using modern technology for better interaction with citizen.