The Lahore Electric Supply Company (LESCO) will ensure printing of meter photo on its bills within next three months to bring more transparency in the billing process with ultimate objective of mitigating the consumers’ difficulties.
LESCO Board of Directors Chairman Dr Musadiq Malik disclosed this in a meeting with newly-inducted Assistant Manager and SDOs of the Company at a local hotel. The BoD members Ibn-e-Hassan, Farooq Iftikhar and Salman Akhtar, and LESCO Chief Qaisar Zaman also spoke on the occasion.
While, the new LESCO employees also put forth their suggestions to improve the Company’s working. Musadiq said that over-billing and under-billing, and line losses were the major challenges ahead, for which the BoD in coordination with the LESCO management was finding out ways and means to overcome these problems.
On this occasion, a specially developed website containing all information and relevant data about loadshedding, power supply ratio and revenue collection on all the sub-divisions and feeders of the LESCO was also demonstrated.
The BoD chairman said that website would formally be launched within next month, adding that it would not only prove helpful for the Company’s officers concerned but also the consumers.
He mentioned that website’s server would be linked directly with 11kv smart meters without having any human interference, thus making the web information and data more effective and credible.
Musadiq advised the new AMs and SDOs to adhere to truth and do not lose hope for the good and positive change in the system.
“You are the foot-soldiers and future of the company. You should make firm resolve that you will not commit corruption and not let anyone to be corrupt,” he added.
“We are with you by hand and heart. We will protect and defend you if anyone force you to commit corruption,” he assured the young officers.
Sharing their views the young officers suggested that LESCO should put in place a proper mechanism for system maintenance; fulfill labour shortage; simplify the procedure for availability of transformers; reduce communication gap by minimising or replacing the pen and paper work with modern internet applications; improve IT section of the company and update LESCO website on regular basis and provision of security to LESCO staff especially in rural areas.