It was a pleasant experience for me when I recently took a flight from Karachi to Islamabad on PIA in Economy Class.
I think it was around 7:30 pm when the stewardess approached me and very courteously asked me to unfold the table in front as she wanted to serve dinner. I declined the meal as I was not hungry at that point, to which she said if I cared for some snacks. I declined that offer too. Then she asked me if I would at least have a cup of tea and I again said no. I was still marveling at her warm manner and was thinking if I were the only lucky one when I heard her making the same offer some three seats further on to another passenger.
This is very positive and I hope PIA will continue with its courtesy policy.
SYED OVAIS AKHTAR
Karachi