Dawlance expands Contact Centre to reach Faisalabad and Sargodha customers


Dawlance, the leading home appliances brand in Pakistan, has expanded its customer contact center services to include Faisalabad, Sargodha and adjoining areas. The Karachi based contact center has already been serving customers from Karachi, Hyderabad, Quetta, Sukkur, Multan, Sahiwal and the areas in their vicinities. The scope of services offered by the contact center allows customers to register complaints, acquire updates on logged complaints, get answers on product-related queries as well as provide feedback by calling03-111-11-7359 (111-11-RELY). The center also facilitates customers by scheduling repairs and following up until resolution of any given complaint.