Facilitation, complaint resolution under one roof

CDA chairman says Citizen Facilitation Center to help resolve residents’ problems at their door

During his visit to review the progress of construction work being carried out on Citizen Facilitation Centre project at Jasmine Road, G-7/2, Capital Development Authority (CDA) Chairman Maroof Afzal said that completion of Citizen Facilitation Centre would not only enable CDA to resolve the problems of the residents at their door step but will also help in provision of different facilities relating to various public service departments under one roof.

Engineering Member Shahid Sohail, Administration and Estate Member Amer Ali Ahmed, senior officers of Engineering Wing and project director of the Citizen Facilitation Centre were also present on this occasion.

The CDA chairman was apprised that the citizen facilitation centre is being constructed on area of 2,500 sq yards and it will serve the general public as all kind of services related to CDA, IESCO, SNGPL, PTCL and NADRA would be available under a single roof.

The CDA chairman was informed that excavation work on the project has been completed and work on construction of retaining wall is in progress. He was further apprised that the facilitation centre will be a state-of-the-art building where fascinating hard landscaping will also be carried out.

The CDA chairman directed the project director to complete this project in stipulated time without compromising on quality of work. He further directed to submit daily progress report about the project. He said that CDA will also establish three similar citizen facilitation centres in different sectors of Islamabad so that the residents could be facilitated at their door step instead of visiting One Window Operation Directorate and other offices of CDA and other services provider departments.