The Islamabad Electric Supply Company (IESCO) has established One Window Operation Centres in five circles of its region to redress complaints promptly and to avoid any difficulty to the customers.
Official sources said that one-window operation centres were set up in all customer Services Offices, Subdivisions and Circles, so that customer complaints like correction of electricity bills and other compliant could be redressed under one roof.
The IESCO appealed to its valuable consumers to contact their nearest offices for redressal of any compliant.
In case of any compliant unattended, they should contact Riaz Qadeer Bukhari Additional D.G Customer Services Cell on 0331-5210365 and Land line No: 051-9252915 and Waheed Akram Manager Customer Services and Marketing Cell No: 0331-5210351.
They said the Chief Executive Officer (CEO) has also instructed IESCO Officials to redress the consumers complaints promptly and no laxity would be tolerated in this regard.
In case of any negligence regarding customer complaints, strict action would be taken against the concerned IESCO officials, they said.