Dell develops mood-reading tech for the office and play

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The head of Dell’s new research and development division has said the company could release a mood-reading application as soon as 2017, BBC News reported.

Jai Menon told the BBC that Dell Research was working on software for existing brain activity headsets that would accurately identify a wearer’s emotional states.

He added that he believed such tech had uses in both the office and home.
But some experts are sceptical about the project.

“I think the potential for these things is astronomical, but we’ve been told this technology has been five years away for decades,” said Dr Bernie Hogan, a human-computer interaction expert from the University of Oxford.

Mr Menon, however, is more optimistic.

He said a team of two researchers were working with headsets made by Neurosky and other manufacturers – which cost between £60 to £120 – to see if they could be used to give a reliable indication of whether the wearer was happy, sad, bored or frustrated.

“If I can sense the user is working hard on a task, an intuitive computer system might then reduce distractions, such as allowing incoming phone calls to go directly to voicemail and not letting the user be disturbed,” he suggested.

“Similarly, if they’ve been concentrating [for] a long time, maybe it could suggest a break.”

He added that the kit could also be adapted for gamers – a market Dell already targets with its Alienware PCs.

“If someone is playing a game and it senses they are bored, it could ratchet up the level of challenge automatically. If it senses they are frustrated, maybe it’s time to offer them a clue about how to proceed.”

Dell is not the only major tech company to investigate the idea.

Microsoft has announced a series of mood-reading research projects, including Moodscope – software to infer a user’s mental state from their smartphone use – and a “smart bra” that monitors heart and skin activity to detect stress and emotions.

Mr Menon said the current version of the software being tested was only able to correctly identify a headset wearer’s mood about half of the time, but added he expected the figure would improve.

“We’re trying to push the accuracy of our software into the 90% or better range, and if we can get there then the product starts to make sense.”

Brain-monitoring hardware is already used to let people with severe disabilities control computers and wheelchairs with thought.

Mr Menon stressed that Dell Research was only trialling mood-reading tech at this stage, and not designing a product for market.

But he added that he still believed his firm could release a software solution soon.

“My goal is to work on interesting things and then persuade the rest of the company to build the products,” he said.

“But I suspect that within a three-year timeframe, if the experiments are successful, then such products can certainly be available.”