A father’s plea to watch a video based on his dead son’s Facebook page has provoked the network to look again at how families can remember loved ones.
Facebook recently launched a Look Back feature that creates a video generated by popular moments on a person’s profile.
John Berlin posted a YouTube clip asking to see a Look Back video for his son Jesse, who died in 2012 aged 22.
After the plea gained support, Facebook told Mr Berlin a video would be made.
Mr Berlin, who is from Missouri in the US, was unable to create the video himself as he did not have access to his son’s profile.
Facebook said it would create one on his behalf using content Jesse had posted publicly.
“It worked I was just contacted by FB by phone and they’re going to make a vid just for us,” John Berlin wrote in a status update.
“They also said they’re going to look at how they can better help families who have lost loved ones.”
Following the incident, Facebook has said it is working on implementing further ways to deal with death on the network.
“This experience reinforced to us that there’s more Facebook can do to help people celebrate and commemorate the lives of people they have lost,” a spokeswoman told the BBC via email.
“We’ll have more to share in the coming weeks and months.”
