‘Court personnel training essential to enhance performance’

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Supreme Court Registrar Dr Faqir Hussain on Monday said that court personnel had a significant role to play and effective training was essential to improve their performance.
He expressed these views in the inaugural ceremony of a week-long training course on “How to be an effective Superintendent” for superintendents from the district and sessions judges office including Azad Jammu and Kashmir, in the Federal Judicial Academy (FJA).
He termed the court personnel as the ‘real face of the court’ and said that first impressions were often the last impressions. “It is here where the litigant public interacts with the court staff, where 91 percent of litigations come, and the litigant public makes its first impression about the subordinate court and the same impression, whether good or bad, is carried all over,” he said. Trainings and orientations were imperative for the lower grade court personnel to improve their performance, he added. He addressed participants of the training course and said that they would not learn about new subjects but also learn how to interact with litigants. Subjects like Etiquette and Mannerisms, Government Servant Conduct Rules, Senior–junior relationships, stress and time management, TA/ Pension/ Leave Rules etc, would be taught at the training programme, Hussain said.
He said the National Judicial Policy (NJP) demanded better performance from all main stakeholders within the judicial system. A two pronged strategy had been adopted in this regard: the speedy disposal of cases and training for judges and court personnel, law officers, attorneys and lawyers, Hussain added.
He said the academy had become more organised during the last few years. The academy used to arrange courses sporadically but had started arranging highly productive training courses for judges, law officers, district attorneys, court personnel and lawyers. Lawyers are imparted education and training through seminars, workshops and conferences in the academy, said Husain.
He lauded the role of subordinate courts and said, “In the wake of the NJP, the performance of subordinate courts has been appreciable.”
DG Parvaiz Ali Chawla welcomed the participants and spoke about the important role played by superintendents. He described this role as a bridge between the judge, court personnel and others, and said this training would be immensely beneficial for them.
Academy spokesman Hashim Abro said 21 superintendents from all over the country, including Azad Jammu and Kashmir and Gilgit-Baltistan, were participating in the week-long training at the academy.