A delegation of Pakistan Post Office led by its Chairman and Director General, Syed Ghulam Panjtan Rizvi visited Islamabad Chamber of Commerce & Industry and informed business leaders about the steps taken by Pakistan Post to facilitate the business community.
Keeping pace with the changing communications market, Syed Ghulam Panjtan Rizvi informed the meeting that Pakistan Post is emphasizing upon the use of new communication and information technologies to move beyond what is traditionally regarded as a its core postal business. Pakistan Post is committed to make secure and timely delivery of mail, money and material at the doorsteps of the customers at affordable cost.
He said Pakistan Postal Service Office has been transformed into a modern and fully computerized organization to compete with the private couriers, under a progressive policy, for the benefit of the customers in the country. Director General said that unfortunately, Pakistan Post office was facing a loss of Rs.2 billion annually as it lost most of its money order business due to online banking and other private competitors.
Syed Panjtan Rizvi said that business community could also avail their online postal services such as Express Mail Tracking System where businessmen could track their international business packets and personal mail items online even on cell phones by logging on to wwe.ep.gov.pk. He said that Pakistan Post has also an efficient staff handing postal complaints system as well as online complainants receiving system.
Speaking on the occasion, Mr.Zafar Bakhtawari, President ICCI said that various Public sector enterprises drain away a significant chunk of government resources and causing huge financial losses to the national exchequer. Thus, there is dire need to make these enterprises efficient and profitable by practicing good governess and effective monitoring system, he added.
He said that Pakistan Post should take all measures to remove trust deficit by facilitating people in their transactions across the country without any delays. He said that it is right that trend of personal letter writing decreased, however, Pakistan Post could initiate other new services to cater the needs of their customers. President ICCI expressed hope that Pakistan post would overcome its losses very soon as it is the organization of faithful and sincere officials.
Mr.Munawar Mughal, former President ICCI said that Pakistan Post should provide motorcycles to the postmen across the country to ensure provision of quality services to the common people.
