Federal Ombudsman to process 75,000 complaints on fast track basis

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The two year hiatus is over for the Secretariat Federal Ombudsman as it gears itself up to process over 75,000 complaints and grievances that have piled up over the past two years.
Since the appointment of Salman Faruqui as the federal ombudsman some two weeks back, advertisements have appeared for appointment of advisors, consultants and investigating officers who would be appointed to process all the 75,000 pending cases as well as the new ones on a fast track basis, said a press release issued here on Monday.
Since the advertisements appeared last week, the federal ombudsman Secretariat had already received nearly 500 applications from retired BS-22 and BS-21 officers who had offered their services for appointment as advisors and consultants.
To ensure transparency in these appointments, Faruqui had constituted a five member committee headed by the Federal Tax Ombudsman Dr Shoaib Suddle who carried a well established reputation for integrity and supremacy of merit.
The committee included the federal secretaries for the Cabinet, Establishment and Finance with the secretary federal ombudsman Secretariat as the member/secretary.
The five member committee was expected to interview the candidates who met the criteria beginning from the first week of January and the selected advisors and consultants would start processing the pending grievances soon after.