The DHA has established a new facility for residents by the name of central control cell (CCC) to help and guide the residents/applicants in completion of all formalities involved in the process of approval of building plan for construction of houses in DHA.
A statement on Wednesday said that the CCC has already started functioning and is fully operational. It said that the setup established on the instruction of Commander 5 Corps, Lt Gen Muhammad Ijaz Chaudry, who is also President Executive Board DHA, is a user interface facility. At Central Control Cell the representatives of DHA, CBC and MEO involved in the intricate process of Building Plan approval would sit together under one roof to assist the residents in completion of all requisite formalities.
The `One Window Operation’ would provide a great relief to the residents and drastically curtail the processing time to half. The Central Control Building is located at the front entrance of Main Office Complex of Defence Housing Authority in DHA Phase-I. At the CCC there are separate counters for DHA, CBC and MEO representatives. The three organizations work in complete unison and co-ordination to speed up the entire process. The system is fully computerized and will be monitored at the highest level to ensure transparency and smooth working of the process. A team of dedicated staff under a manager is available at CCC to facilitate and guide the residents. The Central Control will monitor every case from the beginning till end through all the processing stages. The CCC is open from Monday to Friday from 0930 Hrs to 1600 hours.
