Citizens’ complaints top priority of CDA

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The Capital Development Authority (CDA) Chairman Farkhand Iqbal directed the officials of the authority to resolve the complaints of citizens without any hindrance or delays.
The chairman conducted surprise visits to different CDA offices, including One Window Operation, on Thursday. He said: “Employees build the image of institutions so it is necessary to work hard and utilise your professional abilities and skills. “CDA is a municipal body and a large number of people visit it in connection with their problems on a daily basis. It is the responsibility of the officials to address their complaints within their code of ethics and professional capabilities.” The chairman directed the employees to ensure punctuality. He said: “The One Window Operation is a public dealing office where officials who have experience and professional skills could be posted.” He directed various CDA formations to computerise all the authority’s records to ensure transparency.

1 COMMENT

  1. Some persons in G-8/1 streetNo 64 lead by Muhammad anwar has blocked the street by heavy blocks with the support of some CDA staff perhaps, which is illegal at all because it is a government property and CDA spend a lot of money to make roads, therefore nobody is authorized to block it for their own interest. The road may please be unblocked and restored to it previous status at the earliest to avoid the inconvenience. thanks

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