250,000 applications pending with SNGPL

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Over 250,000 applications for new gas connections are lying unattended at the head office of the Sui Northern Gas Pipelines Limited (SNGPL) for the last two months, gas officials told Pakistan Today on Monday. The applications were submitted manually before May 2010 at SNGPL offices in areas including Shahdara, Harbanspura, Okara, Sahiwal and Kasur. In June 2010 the company introduced a computerised method of filing applications. However, the manually-filed applications were not entertained and remained unattended in the respective offices.
Some two months ago, the company decided to move all the records from regional offices to the head office in order to end the backlog and issue demand notices to the applicants. Despite a lapse of two months, the SNGPL authorities are not interested in attending these applications. Sources said the staff at regional offices had been telling the applicants that their requests for gas connection had been sent to the head office and that they could not do anything about it. The applicants who proceed to contact the head office are told that their requests were under process, sources said. According to official standards, the SNGPL issues a demand note six weeks after receiving the application and tells the applicant to deposit the required amount in the bank. After receiving the money, the gas connection is approved and the company is bound to install a gas metre at the consumer’s premises.
However, this procedure is not followed and the consumers are waiting for more than one and a half years. An SNGPL official confidently said that there was no chance of entertaining the pending applications, adding that since the company was not giving new connections, the applications would not be possibly addressed in the coming months. The recently introduced computerised system for filing applications is not working properly either. The applicants have to wait for hours to file a single application. “The computer system seldom works and only a few applications are accepted,” said another gas official, adding that the computerisation of record had created problems for the consumers. Mukhar Ali, a consumer who claimed to have been visiting the SNGPL office at Multan Road for one month to file an application, also appeared disgruntled with the computerised system at the gas company. “Often the SNGPL employees say that the computer is not working, therefore the application cannot be accepted. When the system starts to work, office time ends,” he said, adding that freelance agents were demanding Rs 2,000 from the consumers to file an application with the SNGPL. The public relations officer of the SNGPL was not available for comments.

55 COMMENTS

  1. i have already been submitted my application on computerised systems on 01 November 2011 but still i am waiting for demand notice and connection please do the need full for my connection. Detail are as under:
    Khalid Mahmood Customer ID NO. 3462363375 domestic connection
    Address House No. 27, Street No. 2, Jan Colony Near Jan Sahdi Hall
    Chalkala Scheme No. III, Rawalpindi.
    Please do the need full i am waiting for connection

  2. Respected Concerns,

    I have submitted my Gas meter Demand notice June-2012 . But still i did not have. please do this on priority basis as we do not like cold season and willing to use heaters and Geesers to fight with the terrible Cold season. Prompt reply will highly be appriciated. Cheer. My complete data of application is mentioned below:

    00494929904
    CNIC #
    36104-0420467-3

    Regards
    Syed Munir Hussain Shah,
    Mohallah Qazian Wala, House no 547/74
    Tulamba, Tehsil Mian Channu Dis. Khanewal

  3. respected authorities, i have submitted my application for new connection dated 17-2-2005 form no ho/298 ihave paid 200 rupeesreceipt no 81079 but sir still iam waiting for demand notice and connection details are as under adil sanadomestic connection adress house no 240 ali st.no 174 ghosia chowk shahalimar baghbanpura lahore please do some thing for my connection i will be thank full to you

  4. Respect Sir

    i have already been submitted my application on computerized systems on 13 October 2009 but still i am waiting for demand notice and connection please do the need full for my connection. Details are as under:

    Akhtar Hussain House National ID Number 37405-6065139-3 Customer ID 894438000 Number 12 Army Colony Rahmta Abad Chaklala Rawalpindi Please do the need full i am waiting for connection

  5. Respect Sir

    i have already been submitted my application on computerized systems on 13 October 2009 but still i am waiting for demand notice and connection please do the need full for my connection. Details are as under:

    Akhtar Hussain House National ID Number 37405-6065139-3 Customer ID 894438000 Number 12 Army Colony Rahmta Abad Chaklala Rawalpindi Please do the need full i am waiting for connection

  6. i have paid the demand notice on 01 Dec 2011 but i have not been the domestic gas connection.please solve my problem.maqbool ahmad Qasim Bela multan consumerNo.59636106896

  7. sir mere sath 12 logo ne application 14 nov 2012 ko de the 11 logon k demand notice aen hain or mera nai a merbani farma kr jalid demand notice day je
    muhammad hanif

  8. sir myn ne 1/11/2011 ko distt haripur region abbotabad office men application jes ka id5723869352 nambar hy abi tak koi pragras nae hue merbani kar k kam az kam sarwy to karwa den

  9. Dear I have submit my Sui gas application but still i am on waiting i request to please send me my demand notice I shall be thankful to you. Thanks.
    Abdul Jabbar S/O Muhammad Ali
    Abasia Road Liaquat Pur

  10. Dear I Have submit my Sui gas application but still i am on waiting i request to please send me my demand notince I shall be thankful to you. Thanks.
    Qari Muhammad Sharif madni,haidar moavia road nasir colony jhang sadar

  11. dear sir i have submitted my application for sui gas domestic single connection to your good office attock referece application no 826/d dated 17-1-2009 but still is pending to your office i am on waiting for demand notice i honerable request to please send me my demand notice i shall be very thankful to you.thanks syed rafaqat shah s/o syed rasool shah village khagwani mohallah kapoor khail tehsil hazro distt attock

  12. hum ny application 28/09/2009 ko submit ki the new connection ki add ha h#771 railway sachem 09 chaklala rawalpindi magar abi tak demand notice ni aya please humy jald sy jald new connection diya jay ap ki marbani ho gi

  13. sir
    main ne application 29/07/2010 ko di thi jis ka dimand notice 13/03/2012 ko nikla aur main bhar diya likan abhi tak gas miter nahi laga kia maira miter maire marne ke bad lage ga app plz es ka hal bata den shukriya

  14. Sir g ma na 24-5-2013 ko demand notis pey kia tha,ma ra,customar id no (00518735170) ha,magir ab tak conaction nahi mila, jab k muj s baad ma pey karny walon ko sirvis mil gie hai,ab janab s apeel hai k mugh gareeb pe b ray ham kia jaey, khalid mehmood jahania mandi,dist khanewal.

  15. Dear I Have submit my Sui gas application, account # 0231476334 dated 11-10-2010 but still i am on waiting i request to please send me my demand notice. Iffat Munir Asim house # 28 Block A 2 wapda town Ext. phase I Lahore. I shall be thankful to you. Thanks.

  16. Dear I Have submit my Sui gas application, account # 0231476334 dated 11-10-2010 but still i am on waiting i request to please send me my demand notice. Iffat Munir Asim house # 28 Block A 2 wapda town Ext. phase I Lahore. I shall be thankful to you. Thanks. – mob# 03004249126

  17. Dear I Have submitted my Sui gas application, account # 0231476334 dated 11-10-2010 but still i am on waiting i request to please send me my demand notice. Iffat Munir Asim house # 28 Block A 2 wapda town Ext. phase I Lahore. I shall be thankful to you. Thanks. – mob# 03004249126

  18. Application Number 6446
    Sir Kindly Check My File And Get That Demand Notice. I Am Very Than Full To You For This. PLease

  19. sir i have sui gas application on20-04-2009 and my application number 502018461..my id card no.34402-1720038-1 …my demand notes consumer number 14995941144..and i have paid demand notes fees on 22 december 2011…please give us gas connection ….i am waiting

  20. sir i have sui gas application on20-04-2009 and my application number 502018461..my id card no.34402-1720038-1 …my demand notes consumer number 14995941144..and i have paid demand notes fees on 22 december 2011…please give us gas connection ….i am waiting

  21. I have applied for sui gas connection/meter on 01 Aug 2011 vide customer ID no 2024954945 dated 01 Aug 2011. Till to date sui gas meter has not been installed by the concerned authority. My home addres is House No # CB-22/9, Street # 01 New Abadi Misrial, Link Range Road Rawalpindi. Please instruct the staff to check fesibility and instal the meter immediately. Also sent demand noteice as soon
    as possible. Your co-operation in this regards will be highly appreciated.
    Regards Mushtaq

  22. application# Number 81567785514+7260613619 date 17/April 2012
    Sir Kindly Check My File And Get That Demand Notice. I Am Very Than Full To You For This. Pleases

  23. application# Number 81567785514+7260613619 date 17/April 2012
    Sir Kindly Check My File And Get That Demand Notice. I Am Very Than Full To You For This. Pleases
    cell no 03004278171

  24. respected sir, i am muhammad anwer from havely sappan wali julkay p/o kahna nau lahore. i file my application on 6 february 2012 but unfortunately my damand notice is not being issued , i respectfully request you to make my demand notice .m.anwer id card no 35201-5318828-7

  25. Dear Sir,
    i have submit my sui gas application for Kacha Kot mailsi tehsil mailsi district vehari in Khanewal Office, please informed me about my account number and date of submission of application, because I want to change my applications into urgent case. Name, Muhammad Sufian, CNIC:61101-1894383-5 and Muhammad Sultan 37405-0361665-1.

  26. Please sir hmara Demand notes nekal deya jay ham boht moskal say rotya or handi pekaty han please please Muhammad Majeed ky name say ha

    Custmer ID: 6664947132
    Application Deat : 26/10/2011
    Region. Lahore
    Cell NO. 03124716286 — 0322-4670592

  27. i have already been submitted my application on computerised systems on 04 December 2012 but still i am waiting for demand notice and connection please do the need full for my connection. Detail are as under:
    Muhammad Ishfaq Tahir Customer ID NO. 31101-1643057-5 domestic connection
    Address Street No. 1, Hussainabad Sharqi Jail Road Bahawalnagar.
    Please do the need full i am waiting for connection

  28. Respect Sir

    i have already been submitted my application on computerized systems on 05 dec 2012 but still i am waiting for demand notice and connection please do the need full for my connection. Details are as under:

    masood ahmed ID number 35201-1530049-9 Customer ID 8917954936 Number ST NO 14CHAK JALAL DIN SADAT COLONY GIRJA ROAD RAWALPINDI Please do the need full i am waiting for connection
    Report
    MY MOBILE NUMBER IS 03335190870

  29. Dear I Have submitted my Sui gas application, account # 0801956943 dated 09-09-2014 but still i am on waiting i request to please send me my demand notice. Iffat Fiaz Ahmad S/O Niaz Ahmad house # 85 Madina Colony NR. Khushali Bank.. I shall be thankful to you. Thanks. – mob# 03336326168

  30. Dear Sir. I am residing in my own house number 10, Street number-154, Sector G-13/4, Islamabad and customer of gas facility at my house under Consumer No. 99524083955. I had on July 12, 2013 applied for the gas meter for upper portion of my house. My application was acknowledged vide Customer ID No. 3569111853 by the office of General Manager, Sui Northern gas Pipelines Limited confirming that Company's distribution network availability. Sir I am a retired government servant and my sons who are students are frequently visiting the said office for domestic connection, but with no rational response as yet. It may be added that in our locality many new houses have been constructed recently and they are lucky enough to get fresh connections with no obstructions and hurdles on the part of officials of your office. But in my case concerned officials have adopted evasive and un-called conducted for the reasons known to them. through this request I request you to kindly resolve my long pending domestic connection.

  31. Hello Sir, I have submit my Sui gas dumestic application whit the name of Muhammad zubair s/o Babu Faqir Muhammad in17 Jan 2012 in Dc road Gujranwala office my address is: Village Herpokei teh kamoke Disst Gujranwala. My contact number is 0344-4232902 and my e mail is amirqureshi902@yahoo. com please send my demand notice.

  32. Muhammad Imtiaz 03205047573

    I have submitted three applications on 19.2.2010 vide SNGP Receipt No.1220,1221 & 1222 issued by the HO I-9 Sector Islamabad. Survey were carried out by the surveyor Mr.Shoaib Khan. I requested for issuance of demand notice but it was informed by the Sain Khan that your applications has not been entered in the record and submit new application. I submitted new applications in May 2012 but till date no demand notice has been issue despite my several visit to the SNGP office.

  33. Respect Sir

    i have already been submitted my application on computerized systems on 27 SEP 2012 but still i am waiting for demand notice and connection please do the need full for my connection. Details are as under:

    MUHAMMAD IBRAHIM ZAHID BHATTI S/O WALI MUHAMMAD BHATTI. National ID Number 35101-0536553-9 Customer ID 1837037640NEAR MOTI MISJID MANDI KANGAN PUR TECH CHUNIAN DISTRICT KASUR Please do the need full i am waiting for connection

  34. i have already been submitted my application on computerized systems on 2008 but still i am waiting for demand notice and connection please do the need full for my connection. Muhammad Shoaib ul Qamar s/o Muhammad Ramzan. House No-359 , Satellite Twon Bhalwal ID Card No-3840103822621

  35. urgent fee paid 25000 24december2014 demand notice 6000 paid 22nd jan2015 t connection awaited consumer no.93910999486 where as person paid after me have got connection i visit 4times in service line section i9 office but all in vain .riaz hussain shahid house 296 st.29 ghouri town islamabad.

  36. aslam ale kum sir application de hai hamrey 10 garoh ki application de hai Ranial village near Noman CNG pump kindly sir Jaldi Demand Notice bhej de thank you

  37. my adrees is muhallah edian wala peer kot road ghakkhar disst gujranwala named muhammad arshads/o muhammad ali sir i payed bill from 7sep 2012 rs. 3000 in m.c.b gujranwala and i am really sorry to say that i am waiting my connection till now plz do this soon as for as MY CONSUMER NO IS 87547724465 PLZ CHECK THIS

  38. application No 9050279274 .
    SIR Kindly check my file and issue my connection demand notice . I shall be very Thankful to you for this . Please

  39. Respect Sir

    i have already been submitted my application on computerized systems on 03 august 2011 but still i am waiting for demand notice and connection please do the need full for my connection. Details are as under: Azam khan S/o Najab Khan village lala kalay GT Road costomer id 8017326727.

  40. Sir Kindly let me know about demand notice/ proposal letter. my id is 8451149878. My application date is 26 sep 2013.
    my cnic is 33301-2009585-4. Im from gojra. Plz inform me

  41. After completing due formalities, I have deposited Demand Notice on 11 November 2014 (Reference No.4256594287) for installation of new gas meter at my house No.15, St. 19, Korang Town, Islamabad. But no step has been taken by the concerned authorities of Rawalpindi Suigas Regional Office. We are constantly pursuing the matter. The Meter Installation Section is still sleeping on my request.

    The concerned authorities are requested to kindly look into the matter and issue necessary instructions for installation of additional meter at my above mentioned house or otherwise advise me further course of action except demand of money as rishwat. I am unable to do this crime.

    Muhammad Ashraf
    House No.15, St. 19,
    Korantown, Islamabad

  42. Sir,
    I Anwaar Ahmad S/O Muhammad Ramzan applied for domestic gas connection against consumer ID No 1397960000 dated 30-01-2009, my application is still pending and i am waiting for demand notice. please sir do the needful action on priority basis. My address is Hamza Town Chk No 67 J.B Sadhar Near Jamia Masjid Shafique Jhang Road Faisal Abad. My mobile No is 03207788267. i shall be very thank ful to you on good co-operation.

  43. plz hamara demand notice jaldi bjha jaie 2013 03 month ki application di hui ha Adnan Amjad s/o Muhammad amjad khan id card number 361031817954-7 distict khanewal chak no 15v adhi wala

  44. sir i have sui gas pplication 21-05-2014 and my customer no 8522356428 my id card no 31304-9151917-2 i am No demand notes .
    Please give me demand notes

  45. After pay Rs.25000 and 6000 for urgent connection but not connection uptill now in favour of Mr. Ali Rehman Lahore

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