HP today announced that Pakistan’s Faysal Bank has signed a five-year outsourcing services contract with HP Enterprise Services. Faysal Bank was looking to expand its business and had acquired Royal Bank of Scotland’s (RBS) credit card division in January 2011 as part of its growth strategy. As a result, the bank needed a service provider which could power and manage its core credit card issuance system.
Faysal also required support to migrate RBS’ systems to its own. “Competition in Pakistan’s credit card industry is growing, customer expectations are increasing, and regulatory requirements are more stringent,” said Aarij Ali, head of retail banking, Faysal Bank.
