The Karachi Marriott Hotel has been recognised and awarded the “Customer Excellence”-Problem Experienced Award for the year 2010. This prestigious award was conferred upon the KMH at the recently held Middle East and Africa General Managers’ Conference in Jordan. It bears remembrance that the Karachi Marriott Hotel has been maintaining the number one position in the region with regard to Guest Satisfaction Survey, since 2009. Similarly, the Karachi Marriott Hotel was also awarded “Brand of the Year Award” in 2008 and in 2009, consecutively in the category of ‘Five Star Hotel’. This clearly reflects the commitment and dedication of the hotel’s Management and Associates towards their guests by delivering consistent high standards and excellent services.