SNGPL Lahore General Manager Abdul Haseeb has adopted a policy of avoiding consumer complaints, a source told Pakistan Today on Saturday. The source said the GM had appointed 14 personal assistants, attendants and security guards outside his office, tasked to prevent the common man from approaching him. However, consumers coming with influential references were being entertained by the official, the source added. Earlier, the SC had directed the SNGPL to issue gas connections under a uniform policy. But the department has been providing connections to selective consumers, in violation of the SC directives. A casual visit to the office of the SNGPL Lahore GM can reveal that the applicants are still struggling for issuance of the connection.