To facilitate customers, Pakistan Telecommunication Company Limited (PTCL) has expanded its network of bill collection. PTCL has collaborated with Ufone to ensure that all PTCL customers can now avail the facility to pay their PTCL bills at any Ufone outlet including Ufone franchise, Ushop and service centers. PTCL Business Development SEVP Hamid Farooq said this was done to facilitate all customers using fixed line, broadband and EVO. Ufone outlets are operating in all major cities of Pakistan.
Currently, Ufone outlets that collect PTCL bills include 402 Ushops, 322 franchise and 22 Ufone service centers. PTCL Senior Advisory Team Member Mohamed Essa Al-Taheri stated that PTCL customers can simply pay without the need to show the actual bill. He further said that PTCL customers can make advance or partial payment at Ufone outlets. All they need to provide is their EVO or landline number. In return, system-generated receipts would be issued. In case of Ushops, customers will receive an SMS confirmation for their bill payment. He added that KIOSKS have been introduced to further facilitate cash collection. Bills can now be paid through an automated system.
