The word customer service is a big joke. My internet service provider, World Call, is not delivering any service for the past three week and in spite of complaint No: 129850, innumerable repeated reminders and multiple visits to the so-called customer service office in Gulburg, the problem has not been addressed. There is no way to reach to the concerned staff on telephone or in person. They are “not in their seats” when called and “not in their office” when approached in person. If a person cannot be on his job well after 10:00 am for days on end, they better close the office and wind up their customer services hoax.
NIDA ZEHRA
Karachi
